Password Guidelines
Create a “strong” password with at least 8 characters, includes a combination of upper and lower case letters, numbers, and special characters.
Change your password frequently.
- Change your password if it has been compromised or if you think it may have been compromised.
- Never share usernames and password information.
- Avoid using an automatic login feature that saves usernames and passwords in browsers or programs.
General Guidelines
Do not use public or other unsecured computers or devices to log into Online Banking.
Do not use public or unsecured Wi-Fi connections
- If possible, always use a Virtual Private Network (VPN).
- Check your last login date/time every time you log in.
- Review account balances and detail transactions daily to confirm payment and other transaction data.
- Immediately report any suspicious transactions to your financial institution.
- View transfer history available through viewing account activity information.
- Whenever possible, use Bill Pay instead of checks to limit account number exposure and to obtain better electronic records
- Take advantage of and regularly view system alerts. For example, balance alerts, transfer alerts, password change alerts, and ACH alerts if you use a cash management system.
- Do not use account numbers, social security numbers or other account or personal information when creating account nicknames or other titles.
- If possible, register your computer or device to avoid having to re-enter challenge questions and other authentication information with each login.
- Review historical reporting features of you online banking application on a regular basis to confirm payment and other transactional data.
- Never leave a computer unattended while using Online Banking.
- Never conduct banking transactions while multiple browsers are open on your computer.
- Take advantage of transaction limits.
- Ensure you log off to close the connections with the financial organization you are logged into.
- Use separate accounts for electronic and paper transactions to simplify monitoring and tracking any discrepancies.
Account Transfer Guidelines
Use limits provided for monetary transactions.
Review historical and audit reports regularly to confirm transaction activity.
- Utilize available alerts for funds transfer activity.